Ordering & Shipping
CrownMasters accepts Paypal for all orders. With Paypal, you can place and pay for any item 24/7 from anywhere in the world.
You may use a major credit card or pay via "e-check", with payments deducted from your checking account.
Paypal is a "Secure Server" mode of paying for your order and is "hacker" free.
If you do not have a "Paypal" account, you can still use this payment option by "clicking" on the section for non account customers.
Upon receiving your order and payment, we will email you confirmation of receipt.
Orders are shipped within 5 business days of receiving payment. If you place your order on a Monday, for example, you will receive the merchandise, 1 week afterwards. If you pay with a "e check", funds may take a few additional days to clear. Shipping timeframes are subject to variation, i.e., post office, weather, considerations. For an additional cost, we may be able to expedite your order to your location, subject to delivery time spans advised by providers, including USPS, DHL and FedEx. This service is subject to availability.
PLEASE NOTE: During peak holiday periods, including Thanksgiving, Christmas, New Year's and other long weekends, please allow up to 5 business days to receive your package, as we cannot control delays due to weather, heavy cargo traffic and other conditions beyond our jurisdiction, please place your orders with enough time.
Cancellation of orders after submitting payments online: We will cancel and refund any orders placed online, within 24 hours of purchase, minus a $ 25.00 per order processing fee. Cancellations received after 24 hours, will be non refundable.
After you complete your order, proceed to the "Paypal-Buy Now" button.
Failure to click on this button will result in the order not going through and your payment will not be received.
Within the USA, including Puerto Rico, we use USPS standard delivery. A tracking code is provided so you can trace the package enroute.
For shipments outside the USA and territories, we use standard USPS International Post service. Delivery times vary depending on where you live, anywhere between 7 to 15 days.
All orders are shipped with "Return Receipt" verification.
We suggest you pay for optional shipping insurance, which will cover any damages or losses experienced en route, especially for items that are custom made or high end in price and value.
USA, Including Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, American Samoa:
Standard Shipping Small Pieces For Silver & Gemstone Jewelry: $8.00
Priority Standard Shipping: $22.00
Priority Standard with Insurance: $29.00
International Shipping: $55.00
International with Insurance: $65.00