Ordering & Shipping

You may use a major credit card or pay via "e-check", with payments deducted from your checking account. This format, may delay the shipping of your item because we will need to wait for your e-check to clear.

Our website is a "Secure Server" mode of paying for your order and is "hacker" free.

IMPORTANT NOTICE:

Because of the ongoing, worldwide political,  tariff, importing and shipping situations,  our normal shipping and delivery timelines are longer than usual.

Please place your orders early enough to allow for these possible delays.

All our products are made to order, including any customization requests. Because of this, shipments cannot be sent out any earlier than 2 days after the order is placed.

Within the U.S., we suggest ordering items at least 15 days prior to your event or when you will need them by. For international orders, the best suggestion is to order 4 weeks in advance.

Upon receiving your order, we will email you confirmation of receipt.

Orders are shipped within 7 business days of online purchase. In the event the order is shipped earlier, you will be notified via email.

Shipping timeframes are subject to variation, i.e., post office, weather, considerations. For an additional cost, we may be able to expedite your order to your location, subject to delivery time spans advised by providers, including USPS, DHL and FedEx. This service is subject to availability. 

Cancellation of orders after submitting payments online: We will cancel and refund any orders placed online, within 24 hours of purchase. Cancellations received after 24 hours, will be non refundable.

Shipping: 

Within the USA, including Puerto Rico, we use USPS Priority Service which is based on a 3 day window of arrival at your location. A tracking code is provided so you can trace the package enroute.

For shipments outside the USA and territories, we use standard USPS International Post service. Delivery times vary depending on where you live, anywhere between 7 to 21 days, under normal conditions.

All orders are shipped with "Return Receipt" verification. Should you have any questions, please email us at [email protected]