Ordering & Shipping
CrownMasters accepts several leading forms of payment for all orders. You can place and pay for any item 24/7 from anywhere in the world.
You may use a major credit card or pay via "e-check", with payments deducted from your checking account. This format, may delay the shipping of your item because we will need to wait for your e-check to clear.
Our website is a "Secure Server" mode of paying for your order and is "hacker" free.
IMPORTANT NOTICE: Because of of the ongoing, worldwide health crisis, usual shipping and delivery timelines are longer than usual. Please place your orders early enough to allow for these possible delays.
Within the U.S., we suggest ordering items at least 21 days prior to your event or when you will need them by. For international orders, the best suggestion is to order 5 weeks in advance.
Upon receiving your order, we will email you confirmation of receipt.
Orders are shipped within 5 business days of receiving payment, depending on when payment clears, which can take 24-48 hours.
Shipping timeframes are subject to variation, i.e., post office, weather, considerations. For an additional cost, we may be able to expedite your order to your location, subject to delivery time spans advised by providers, including USPS, DHL and FedEx. This service is subject to availability.
Cancellation of orders after submitting payments online: We will cancel and refund any orders placed online, within 24 hours of purchase. Cancellations received after 24 hours, will be non refundable.
Within the USA, including Puerto Rico, we use USPS standard delivery. A tracking code is provided so you can trace the package enroute.
For shipments outside the USA and territories, we use standard USPS International Post service. Delivery times vary depending on where you live, anywhere between 7 to 21 days, under normal conditions.
All orders are shipped with "Return Receipt" verification.
We suggest you pay for optional shipping insurance, which will cover any damages or losses experienced en route, especially for items that are custom made or high end in price and value.
USA, Including Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, American Samoa:
Standard Shipping Small Pieces For Silver & Gemstone Jewelry: $8.00
Priority Standard with Insurance: $29.00
International with Insurance: $65.00